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REQUIRED KNOWLEDGE AND SKILLS
Requires knowledge of the healthcare field and medical terminology. Must have exceptional people skills, good grammar and spelling, excellent phone etiquette, a high degree of professionalism and great organizational skills, as well as ability to multi-task.
• ESCORTING PATIENTS TO EXAM ROOMS FOR TRIAGE TO OBTAIN MEDICAL HISTORIES.
• DOCUMENTING PATIENT INFORMATION INTO PATIENT CHART AND MAINTAINING ACCURATE PATIENT RECORDS.
• PERFORMING MINOR MEDICAL PROCEDURES UNDER THE DIRECT SUPERVISION OF THE PHYSICIAN.
• WRITING UP TESTS ORDERS, LAB ORDERS, SURGERY ORDERS, REFERRALS TO OTHER FACILITIES/PHYSICIAN OFFICES AND ENSURING THEY ARE ROUTED TO PROPER LOCATION TO BE SCHEDULED.
• INSTRUCTING PATIENTS ON MEDICATION ADMINISTRATION AND OTHER PHYSICIANDIRECTED ORDERS.
• KEEPING ACCURATE PATIENT RECORDS AND ENSURING THAT ALL RELATED REPORTS, INFORMATION SUCH AS LAB RESULTS, RADIOLOGY REPORTS ARE FILED AND ORGANIZED IN THE PATIENT RECORDS.
• ANSWERING PHONE CALLS FROM PATIENTS, OTHER PHYSICIAN OFFICES, AND PHARMACIES
• CALLING IN/EPRESCRIBING PRESCRIPTIONS AND PRESCRIPTION REFILLS
• COMPLETING PAPERWORK REGARDING PATIENT CARE AND TREATMENT AS WELL AS PRIOR AUTHORIZATIONS FOR MEDICATION APPROVAL.
• KEEPING EXAM ROOMS STOCKED WITH ADEQUATE MEDICAL SUPpLIES AND INSTRUMENTS _,,
• PREPARING EXAM ROOMS BETWEEN PATIENTS
• STERILZING MEDICAL INSTRUMENTS
ABLE TO HANDLE THE EVERYDAY STRESSORS THAT ACCOMPANY WORKING IN THE MEDICAL PROFESSION.
• ADHERING TO ALL CONFIDENTIALITY PRINCIPLES AND LAWS. UNDERSTANDING AND ADHERING TO THE HIPAA PRIVACY RULE.
• REMAINING IN COMPLIANCE WITH ALL SAFETY AND RISK MANAGEMENT PROCEDURES.